Privacy Policy

Our Privacy Commitment

At Joraliventhux, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our financial planning services.

We believe transparency builds trust, so we've written this policy in clear, straightforward language.

Information We Collect

We collect information you provide directly to us and information automatically collected through your use of our services:

  • Contact information including name, email address, phone number, and postal address
  • Financial information necessary for consultations including income ranges, asset information, and financial goals
  • Communication records including consultation notes, email correspondence, and service interactions
  • Technical information including IP address, browser type, device information, and website usage data

How We Use Your Information

We use the information we collect for the following purposes:

  • Providing personalized financial planning consultations and analytical reviews
  • Communicating with you about our services, appointments, and important updates
  • Improving our services and developing new features based on user feedback
  • Complying with legal obligations and protecting our legitimate business interests

Legal Basis for Processing

Under applicable privacy laws, we process your personal information based on the following legal grounds:

Primary Legal Basis: We process your data on the basis of consent and legitimate interest for providing financial planning services.

How We Share Your Information

We may share your personal information in the following limited circumstances:

  • With service providers who assist us in delivering our services, subject to strict confidentiality agreements
  • When required by law, legal process, or government request
  • To protect our rights, property, or safety, or that of our users or others

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

You have several rights regarding your personal information:

  • Right to access and receive a copy of your personal data
  • Right to correct or update inaccurate personal information
  • Right to request deletion of your personal data in certain circumstances
  • Right to receive your data in a structured, machine-readable format
  • Right to object to certain types of data processing

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your website experience and analyze usage patterns.

For detailed information about our cookie practices, please see our Cookie Policy. Cookie Policy

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Consultation records are typically retained for seven years in accordance with financial services regulations.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website.

Contact Us About Privacy

If you have questions about this Privacy Policy or our privacy practices, please contact us using the information provided below.

Company: Joraliventhux

Address: Jalan Kota, Bandar Hilir, 75000 Melaka, Malaysia

Email: info@joraliventhux.com

Phone: +601746392850

Last updated: August 20, 2025